Problems of Starbucks
Recently, I went into the Starbucks in Oxford and was shocked at how poor the experience was. Usually, I go to Cafe Nero in Blackwells bookshop. These were the main problems of Starbucks
- Long Queue. There always seem to be a long queue at Starbucks; as a result the staff seem stressed out. On one or two occassions I had stopped going to Starbucks rather than wait in the long queue.
- Coffee was weak and feeble. I ordered a small dry cappucino. It was like drinking a piece of coloured milk. I could barely taste the coffee. A similar small dry cappucino in Costa Coffee or Cafe Nero is much better. It was so bad I didn't bother drinking it. True, I might have been able to queue up and complain; but what's the point? I don't want to have to complain.
- Atmosphere. The atmosphere reminded me of McDonalds or a slightly upmarket Little Chef. This is a terrible insult by the way. Coffee shops should have class, style and dignity. The place was also quite dark, dingy and loud. This is completely different to the coffee shops in the Oxford bookstores.
- Price. The price is no different to other coffee shops. I wouldn't have minded paying an extra 20p for better coffee and better environment.
- That was my experience; but the fact it was so busy shows they must be doing something right. I guess they don't need miserable old men like me...
- Low Pay on short term hours. I used to work in Little Chef, where you never knew how many hours you were going to work. This is very bad.
Perma Link | By: T Pettinger |
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